Shipping policy

Processing Time:

• General Orders: Orders are processed and ready to ship within 3 business days after payment confirmation. This processing time does not include the shipping time.
• Custom-Made Orders: For custom-made orders, please allow up to 3 weeks for processing. This time is necessary to ensure the highest quality and personalization of your order.

Shipping Methods and Transit Time:

• Standard Shipping: Typically arrives within 5-7 business days to most locations within the United States.
• Express Shipping: Available at an additional cost, with an estimated delivery of 2-3 business days.

International Shipping:

We offer international shipping; however, transit times and costs will vary based on the destination. Please be aware that all international orders may be subject to customs and import duties, which are the responsibility of the purchaser.

Tracking Your Order:

Each order is accompanied by a tracking number. You will receive this via email upon shipment confirmation.

Change of Shipping Address:

If you need to change the shipping address after placing an order, please contact our customer service team at ejabmotives@gmail.com as soon as possible. We are unable to alter the address once the item has been shipped.

Shipping Issues:

If you encounter any issues with your shipment, please contact us immediately at ejabmotives@gmail.com. We will take responsibility for any damaged goods or shipping errors.

Additional Information:

Weekends and holidays are not included in the processing time. Please anticipate potential delays during peak seasons.